Gladly Academy
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Active Listening for Deeper Connections
Learning & Development Soft Skills CommunicationLearn empathy in customer service, sales, and leadership in this short video course.
How To Develop Your Questioning & Listening Skills
Learning & Development Soft Skills CommunicationLearn effective questioning to enhance customer service in this course.
Listening Skills – The Ultimate Workplace Soft Skills
Learning & Development Soft Skills CommunicationListening Skills – The Ultimate Workplace Soft Skills.
Effective Verbal Communication for Customer Service
Learning & Development Soft Skills CommunicationBoost workplace communication with listening & speaking skills.
Body Language | The Psychology of Behaviour
Learning & Development Soft Skills CommunicationDecode nonverbal cues to reveal feelings & motives. Learn body language in communication.
Lead With Confidence
Learning & Development Soft Skills CommunicationBoost skills for work success: customer service, communication, body language, and leadership.
The Easy Guide to Dealing With Difficult People
Learning & Development Soft Skills Conflict ResolutionLearn to handle difficult situations and people effectively in the workplace.
Difficult Conversations: How To Become a Master of Them
Learning & Development Soft Skills Communication Conflict ResolutionMaster tough conversations with ease - learn to control emotions and, diffuse tension.
Managing Conflict: Conflict Resolution
Learning & Development Soft Skills Conflict ResolutionLearn 5 conflict resolution options & actionable steps to implement them.
How to Resolve Team Conflicts
Learning & Development Soft Skills Conflict ResolutionBoost team collaboration with conflict resolution skills in this interactive course.
Building and Maintaining Relationships
Learning & Development Soft Skills Conflict ResolutionLearn about self-awareness, conflict management, and difficult discussions.
Sharper Brain, Smarter You: Happiness
Learning & Development Soft Skills AdaptabilityDiscover the positive effects of exercise on the brain and its implications in the business world.
About Gladly Academy
Gladly Academy is for anyone interested in investing in their professional or personal development. Content is peer-reviewed, vetted by trusted providers, and regularly updated to ensure information and topics are relevant and accurate.
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