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Active Listening for Deeper Connections

Learning & Development Soft Skills Communication

Learn empathy in customer service, sales, and leadership in this short video course.

Time 12 min

How To Develop Your Questioning & Listening Skills

Learning & Development Soft Skills Communication

Learn effective questioning to enhance customer service in this course.

Time 15 min

Listening Skills – The Ultimate Workplace Soft Skills

Learning & Development Soft Skills Communication

Listening Skills – The Ultimate Workplace Soft Skills.

Time 1 hr

Effective Verbal Communication for Customer Service

Learning & Development Soft Skills Communication

Boost workplace communication with listening & speaking skills.

Time 10 min

Body Language | The Psychology of Behaviour

Learning & Development Soft Skills Communication

Decode nonverbal cues to reveal feelings & motives. Learn body language in communication.

Time 1 hr

Lead With Confidence

Learning & Development Soft Skills Communication

Boost skills for work success: customer service, communication, body language, and leadership.

Time 10 min

The Easy Guide to Dealing With Difficult People

Learning & Development Soft Skills Conflict Resolution

Learn to handle difficult situations and people effectively in the workplace.

Time 12 min

Difficult Conversations: How To Become a Master of Them

Learning & Development Soft Skills Communication Conflict Resolution

Master tough conversations with ease - learn to control emotions and, diffuse tension.

Time 25 min

Managing Conflict: Conflict Resolution

Learning & Development Soft Skills Conflict Resolution

Learn 5 conflict resolution options & actionable steps to implement them.

Time 30 min

How to Resolve Team Conflicts

Learning & Development Soft Skills Conflict Resolution

Boost team collaboration with conflict resolution skills in this interactive course.

Time 30 min

Building and Maintaining Relationships

Learning & Development Soft Skills Conflict Resolution

Learn about self-awareness, conflict management, and difficult discussions.

Time 30 min

Sharper Brain, Smarter You: Happiness

Learning & Development Soft Skills Adaptability

Discover the positive effects of exercise on the brain and its implications in the business world.

Time 13 min
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Gladly Academy is for anyone interested in investing in their professional or personal development. Content is peer-reviewed, vetted by trusted providers, and regularly updated to ensure information and topics are relevant and accurate.

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