Gladly Academy
Showing Results for: Learning & Development
Becoming an Organization Focused on Continuous Learning
Learning & Development Operations TrainingEstablish systems for creating a learning culture for success.
Lead With Confidence
Learning & Development Soft Skills CommunicationBoost skills for work success: customer service, communication, body language, and leadership.
Strategies for Effective Leadership Teams
Learning & Development Leadership Team BuildingLearn about teaming, leadership, and risk in organizations in this course.
Team Building 101
Learning & Development Leadership Team BuildingCustomer service is more than answering calls. Learn to provide value and enhance experiences.
Leadership and Team Development
Learning & Development Leadership Team BuildingExplore what makes teams effective and the skills required to build, strengthen, and maintain them.
Understanding Artificial Intelligence
Learning & Development Artificial Intelligence (AI)This course explains big data, intelligent data, and data science in business.
Remote Work Training 101
Learning & Development Operations TrainingCreate effective training programs for remote work training.
Master customer satisfaction to build a great business
Learning & Development Operations Customer LoyaltyNigel Greenwood explores the six key things that customers want.
Customer Experience Management: Brand Purpose & Leadership
Learning & Development Operations Customer ExperienceMaster your brand purpose with leading experts Shaun Smith and Andy Milligan.
Active Listening for Deeper Connections
Learning & Development Soft Skills CommunicationLearn empathy in customer service, sales, and leadership in this short video course.
Phone Support Etiquette
Learning & Development Operations Customer ServicePrepare to provide excellent customer service with effective communication skills.
Mastering Emotional Intelligence
Learning & Development Soft Skills CommunicationLearn emotional intelligence for better workplace relationships and productivity.
About Gladly Academy
Gladly Academy is for anyone interested in investing in their professional or personal development. Content is peer-reviewed, vetted by trusted providers, and regularly updated to ensure information and topics are relevant and accurate.
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