Managing Conflict: Conflict Resolution

Course Details

Depending on the situation itself and the people involved, there is no one way of dealing with a conflict situation. This course provides you with a variety of effective techniques and strategies to handle conflict in the workplace. In just 30 minutes, you’ll feel more confident about navigating everyday situations with colleagues, friends, family, and more.

What you’ll learn

• Identify the different types of conflict and their consequences
• Describe strategies to prevent conflict
• Determine how to handle serious conflict