Gladly Academy
Showing Results for: Role Agent
Help Customers on Messaging Channels
Gladly Software Courses Work In Gladly Support Heroes/AgentsLearn how to communicate with Customers through SMS, chat, and social Messaging Channels.
Customer Service Essentials
Gladly Software Courses Work In Gladly Support Heroes/AgentsElevate your ability to delight your Customers by combining different service strategies.
Support Hero Certificate Course
Gladly Software Courses Work In Gladly Support Heroes/AgentsLearn everything you need to know to provide radically personal service as an Agent.
Learn How Not To Take Things Personally
Gladly Software Courses Work In Gladly Support Heroes/Agents Administrators, Team Managers, Compliance AdministratorsLearning how not to take things personally is a skill you should practice and master.
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Gladly Academy is for anyone interested in investing in their professional or personal development. Content is peer-reviewed, vetted by trusted providers, and regularly updated to ensure information and topics are relevant and accurate.
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