Gladly Academy
Showing Results for: Customer Support
Basics Of a Good, Well-Rounded Communicator
Learning & Development Soft Skills CommunicationImprove communication skills through self-study e-learning. Ideal for managers/leaders.
Solving Remote-work Communication Problems
Learning & Development Soft Skills CommunicationMaster communication basics for clear and unambiguous message transmission, reception, and feedback.
How To Develop Your Questioning & Listening Skills
Learning & Development Soft Skills CommunicationLearn effective questioning to enhance customer service in this course.
Listening Skills – The Ultimate Workplace Soft Skills
Learning & Development Soft Skills CommunicationListening Skills – The Ultimate Workplace Soft Skills.
Effective Verbal Communication for Customer Service
Learning & Development Soft Skills CommunicationBoost workplace communication with listening & speaking skills.
Lead With Confidence
Learning & Development Soft Skills CommunicationBoost skills for work success: customer service, communication, body language, and leadership.
The Easy Guide to Dealing With Difficult People
Learning & Development Soft Skills Conflict ResolutionLearn to handle difficult situations and people effectively in the workplace.
Difficult Conversations: How To Become a Master of Them
Learning & Development Soft Skills Communication Conflict ResolutionMaster tough conversations with ease - learn to control emotions and, diffuse tension.
Stress Management: Stress Management Techniques
Learning & Development Soft Skills AdaptabilityDiscover practical strategies for stress management to boost performance and well-being.
Raising Resiliency – Build Tolerance for Stress
Learning & Development Soft Skills AdaptabilityLearn to overcome mental processes that cause performance issues and lead a balanced life.
Build Resilience, Reduce Stress
Learning & Development Soft Skills AdaptabilityLearn stress-relief techniques and compartmentalization exercises.
Improving Customer Rapport
Learning & Development Operations Customer LoyaltyBoost customer service with a variety of rapport-building tips.
About Gladly Academy
Gladly Academy is for anyone interested in investing in their professional or personal development. Content is peer-reviewed, vetted by trusted providers, and regularly updated to ensure information and topics are relevant and accurate.
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