The Customer Profile can pull a Customer’s profile photo/image from Facebook through Facebook Messenger or through a lookup adapter. The lookup adapter requires additional configuration and Professional Services assistance.
We're upgrading Gladly Academy and its underlying platform on July 31. On that day, all users will receive a password reset email to access the updated Academy. The web address will stay the same, and your course completions will carry over.
Q. Can I add a Customer’s photo to their Profile?
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