REQUIRED USER ROLE Administrator, Team Manager |
Reports for Sidekick are accessed through Gladly Hero.
OOTB Reports #
- Click
on the top left corner of the screen.
- Click Reports.
- From the Reports page, click on the report selection list on the left side of the screen and select the report you want to generate. Sidekick-specific reports are found under the Sidekick category.
Insight Builder #
SIdekick reports can also be generated through Insight Builder. See Create a Report With Insight Builder to learn how to build reports using Insight Builder.