Mastering Emotional Intelligence

Course Details

Emotional Intelligence is the ability to recognize, understand, and manage our own emotions, as well as those of others. Self-awareness is a key component of EI, as it helps us to understand our own emotions and the impact they have on our behavior and decision-making. This course will teach you how to develop self-awareness and strategies for understanding your own emotions and biases in the workplace.

What you’ll learn

• Recognize how self-awareness enables better workplace communication and collaboration
• Identify strategies for developing self-awareness through journaling, seeking feedback, and practicing mindfulness
• Apply self-awareness techniques to workplace scenarios to improve understanding