Course Category: Conflict Resolution

Three women sitting around a table giving support to the woman in the center who is sad

Building and Maintaining Relationships

Course Details Emotionally intelligent leaders invest in building relationships. Investing time and effort in creating and nourishing strong relationships with colleagues helps motivate them to accomplish their tasks. A leader builds close bonds with colleagues and clients to create a strong network of allies inside and outside the organization. Leaders who connect with team members, […]
Read more
Group of professionals talking around a table while one woman looks stressed

How to Resolve Team Conflicts

Course Details How to Resolve Team Conflicts is part of the Cutting Edge Communication Comedy Series. Short, sharp and entertaining with a team of characters, simple messages and skills for resolving clashes with coworkers. In this course you will learn how to discuss and resolve issues, speak assertively, communicate with care, and make others feel […]
Read more
Woman in striped shirt talking to two men seated at a work table

Managing Conflict: Conflict Resolution

Course Details Depending on the situation itself and the people involved, there is no one way of dealing with a conflict situation. This course provides you with a variety of effective techniques and strategies to handle conflict in the workplace. In just 30 minutes, you’ll feel more confident about navigating everyday situations with colleagues, friends, […]
Read more
Two men seated at a table with coffee mugs talking

Difficult Conversations: How To Become a Master of Them

Course Details Stop avoiding tough talks. Learn to navigate challenging conversations with confidence, whether you’re giving feedback to colleagues, negotiating with leadership, or addressing personal relationships. Communication expert Alan Stevens teaches you proven techniques to: Perfect for managers, HR professionals, and anyone looking to improve their communication skills in both professional and personal settings. Transform […]
Read more
Dealing With Difficult People

The Easy Guide to Dealing With Difficult People

Course Details Whether it’s in the office, warehouse, factory, or working outdoors, there may be times when we are faced with difficult or aggressive behaviour. In a workplace, difficult or aggressive behaviour can increase stress, lower productivity, damage morale, do great harm to your organisation’s image and can even result in injury. This Dealing With […]
Read more