Course Category: (AI) Artificial Intelligence

Sidekick Answers Overview and Setup

Course Description Sidekick Answers utilizes Public Answers to engage with your Customers in a conversational manner seamlessly. This course teaches you how to use Sidekick Answers to enhance support by integrating a cutting-edge, AI-powered product designed to deliver quick, accurate, and personalized responses to Customers. What you’ll learn Who should take this course We primarily […]
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AI for Modern Customer Service Teams

Course Details In this course, you will learn about artificial intelligence (AI), how it works, and how it is revolutionizing the world as we know it. We will also explore various applications of AI, including the myths associated with it. Next, we will discuss the importance of personalization in Customer service, why it is critical […]
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People-Centered Service With AI

Course Description With Customer interactions on the rise, wouldn’t it be nice to have an assistant to help you delight Customers? Our AI-powered assistant provides near-instantaneous help for Customers, empowering you to provide radically personal and memorable service. Use this course to learn how to leverage AI to boost efficiency, improve communication, reduce stress, and […]
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