Course Tag: People Management

Check out our People Management on Gladly Learning, a one-stop-shop for free customer support training, courses, and certifications.

Three women sitting around a table giving support to the woman in the center who is sad

Building and Maintaining Relationships

Course Details Emotionally intelligent leaders invest in building relationships. Investing time and effort in creating and nourishing strong relationships with colleagues helps motivate them to accomplish their tasks. A leader builds close bonds with colleagues and clients to create a strong network of allies inside and outside the organization. Leaders who connect with team members, […]
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Group of professionals talking around a table while one woman looks stressed

How to Resolve Team Conflicts

Course Details How to Resolve Team Conflicts is part of the Cutting Edge Communication Comedy Series. Short, sharp and entertaining with a team of characters, simple messages and skills for resolving clashes with coworkers. In this course you will learn how to discuss and resolve issues, speak assertively, communicate with care, and make others feel […]
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