Course Category: Soft Skills

How To Plan Your Own Personal Development

Personal and Professional Development

Course Details This course is about you and your own development. There are points in our lives where we find ourselves spinning and stagnant in our development. We reflect on what we’ve accomplished and compare our achievements with those of people close to us, often judging ourselves in a way that adds little value. What […]

Developing Personal Effectiveness

Course Details Personal growth needs to be a priority for most of us as we look to advance our career and grow as human beings. In this course, you’ll learn seven habits that can help you improve your life and achieve your goals. The course includes tips on how to be proactive, how to make […]

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Sharper Brain, Smarter You: Happiness

Course Details Neuroscientist Wendy Suzuki explores “The brain-changing benefits of exercise” in her fascinating TED Talk that will make you want to hit the gym right after. Learn why exercise doesn’t just support your physical well-being, but is also the most transformative thing you can do for your brain. Suzuki discusses the neuroscience behind exercise […]

Three women sitting around a table giving support to the woman in the center who is sad

Building and Maintaining Relationships

Course Details Emotionally intelligent leaders invest in building relationships. Investing time and effort in creating and nourishing strong relationships with colleagues helps motivate them to accomplish their tasks. A leader builds close bonds with colleagues and clients to create a strong network of allies inside and outside the organization. Leaders who connect with team members, […]

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How to Resolve Team Conflicts

Course Details How to Resolve Team Conflicts is part of the Cutting Edge Communication Comedy Series. Short, sharp and entertaining with a team of characters, simple messages and skills for resolving clashes with coworkers. In this course you will learn how to discuss and resolve issues, speak assertively, communicate with care, and make others feel […]

Woman in striped shirt talking to two men seated at a work table

Managing Conflict: Conflict Resolution

Course Details Depending on the situation itself and the people involved, there is no one way of dealing with a conflict situation. This course provides you with a variety of effective techniques and strategies to handle conflict in the workplace. In just 30 minutes, you’ll feel more confident about navigating everyday situations with colleagues, friends, […]

Two men seated at a table with coffee mugs talking

Difficult Conversations: How To Become a Master of Them

Course Details Stop avoiding tough talks. Learn to navigate challenging conversations with confidence, whether you’re giving feedback to colleagues, negotiating with leadership, or addressing personal relationships. Communication expert Alan Stevens teaches you proven techniques to: Perfect for managers, HR professionals, and anyone looking to improve their communication skills in both professional and personal settings. Transform […]

The Easy Guide to Dealing With Difficult People

Course Details Whether it’s in the office, warehouse, factory, or working outdoors, there may be times when we are faced with difficult or aggressive behaviour. In a workplace, difficult or aggressive behaviour can increase stress, lower productivity, damage morale, do great harm to your organisation’s image and can even result in injury. This Dealing With […]

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Lead With Confidence

Course Details Lead With Confidence shows the power of non-verbal communication and how to use body language and eye contact to demonstrate leadership confidence; Practice techniques to exude confidence when speaking to others. Stuff happens. Maybe your team responds to an idea in a way you never expected. Maybe the people who were supposed to […]

Woman in black shirt talking to a seated man in a blue sweater

Body Language | The Psychology of Behaviour

Course Details Did you know that 96% of communication is non-verbal? So when you try to gauge how someone is feeling, or when they are lying, why do we look to their words for the tell-tale signs? If you want to truly understand the emotions that someone is going through, or their hidden motives, you […]