Course Category: Learning & Development

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Training Evaluation: People and Processes

Course Details This course provides a comprehensive understanding of critical observation skills relevant to individuals across all professions. Participants will learn to analyze the details beyond surface-level communication and explore the deeper meaning of various aspects of work. By training in critical observation, participants will be better equipped to understand the rationale behind people and […]
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Facilitation Skills: How to Lead Effective Training

Course Details Exemplary facilitators are fearless because they prepare thoroughly, are organized, respect the experiences of adult learners, use attend to various styles, and draw out the wisdom of participants. This course will help turn ineffective training into highly productive sessions. What you’ll learn
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Remote Onboarding For New Hires

Course Details This course addresses the challenges of remote onboarding in the digital age. Participants will learn how to create an engaging onboarding process that aligns new hires with the company’s values, despite the limitations of a remote work environment. The training provides strategies for building a successful remote onboarding process that fosters connection, collaboration, […]
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Train The Trainer: Essential Elements For Crafting High-Quality Training Courses

Course Details This course teaches trainers how to design engaging content that effectively delivering learning objectives. Participants will receive the necessary tools to create classes that capture learners’ attention and foster a desire for continued education. The training emphasizes the importance of designing content that is easy to comprehend and encourages active participation. Upon completion, […]
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Coaching: Guiding All Forms of Intercultural Communication

Course Details In today’s interconnected world, mastering the art of communication is paramount for success in business. The ability to effectively engage with individuals from diverse backgrounds is crucial, especially given the prevalence of online cross-border meetings in our global marketplace. In this course, Dr. Tonia Phanor draws upon her extensive experience of living and […]
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Feedback & Difficult Conversations

Course Details We all know that feedback can be a double-edged sword – it can either lift us up or bring us down. But what if we told you that the key to giving and receiving feedback starts with ourselves? In this course, we’ll teach you how to provide constructive feedback that helps you improve. […]
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Coaching: Frontline Leadership Success

Course Details Good coaching makes everything easier. When you coach well, it leads your team to self-efficacy. You foster team’s full of accountability and ownership. You empower people to lead from within and effectively manage their own goals and pursuits. When you coach well, you actually manage less. In this course drawn from more than […]
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Coaching: How to be a Good Mentor

Course Details How to be a Good Mentor is an ideal course for anyone wanting to develop their mentoring skills. A mentor, usually a person with more experience, provides an opportunity for a person with less experience to gain an understanding of the best ways to develop or improve necessary skills and participate successfully in […]
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How to Give Feedback

Course Details This short course explains how to use an appreciative inquiry approach to provide regular, honest feedback that enables your staff to grow in confidence and make sustainable improvements to their performance. Giving feedback is an essential part of supporting staff development in the workplace and creating a learning culture. Feedback helps to develop […]
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Coaching 101

Course Details Coaching is a vital skill whether you’re looking to improve your leadership abilities, work with teams more effectively, or advance your career. Get started on your coaching journey with our interactive self-study e-learning course! This course features a range of realistic examples, scenarios, and challenges to help you build your coaching skills. What […]
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